Carzooz (AP Eagers)

STRATEGY | ADVERTISING | WEB BUILD | TECH BUILD | BRAND DESIGN| PRODUCT BRANDING | STORE BRANDING | SOCIAL CONTENT | INTERNAL COMMUNICATIONS

When Carzoos, a business we helped create from the ground up was named, ‘Most Innovative Business in the World’ it thrilled me more than any individual award I had ever received.

It was the culmination of an incredible 2-year project to entirely recreate the used car experience.

Research showed Australians feared used car dealerships more than root canal treatment. So we helped Australia's largest car retailing group, A.P. Eagers reinvent the entire experience.  Instead of just tweaking advertising, we redesigned the business model around one idea: removing fear.

No haggle. No pressure. No commissioned salespeople. Just transparent pricing, strong guarantees and a seamless online-to-retail experience.